A versatile, innovative, programme/portfolio delivery manager and agile/OKR coach with very strong technical and data skills, a passion for creative problem-solving, and 20+ years of experience spanning financial services, media, government, and more.
A natural servant-leader, I specialise in helping organisations to adopt lean/agile practices and move to a state of continuous improvement and data-driven decision-making. I enable lasting positive change while rapidly delivering to the broader organisational context and strategy.
I combine deep technical understanding with excellent communication and leadership skills to provide robust, bespoke processes which minimise risk, navigate complex interdependent systems, and meet diverse requirements from multiple lines of business while providing transparency and predictability throughout.
While continuing to support TV & Radio teams more generally, I am now providing agile coaching and delivery management for the Proteus team, specifically. The 15+ year old Proteus platform enables the commissioning and scheduling of every second of audio played on BBC Radio and manages meta-data for hundreds of millions of briefs, commissions, programmes, versions, episodes and transmissions from the past 90 years.
Tools & Techniques: Confluence, Scrum, Kanban, BDD (Serenity, Capybara, Cucumber), Jira, Java (Spring, Struts, Hibernate), Jenkins, ReactJS, Docker, AWS, Puppet
Coaching 300+ people in 18 teams across TV & Radio (including iPlayer) in adopting Objectives and Key Results
Tools & Techniques: Confluence, OKRs, Google Docs, Jira, Ruby on Rails, Cucumber, Docker, Vagrant, AWS, Cloud Formation, Postgres
Within the Common Technology Services programme which is rolling out common technology solutions such as shared wifi, shared print, and mobile computing with stronger commercial arrangements across government.
Tools & Techniques: Google Sheets w/ scripting, Ruby on Rails, Google Forms, Lean/Agile cost/benefit modelling, Salesforce, etc.
Close engagement with finance, people, and delivery teams combined with strong technical ability added significant operational agility and data-driven, real-time decision-making around a £500m change portfolio.
Delivered the Digital Marketplace, a revolutionary programme (comprising a submission/search/commissioning platform,legal & commercial frameworks, and customer support) transforming how the government buys digital.
Tools & Techniques: Pivotal Tracker, Java (Grails), Python (Flask), Jenkins, SQL Alchemy, git, Postgres, AWS Elastic Beanstalk, continuous integration (CI) with Jenkins, infrastructure automation with Ansible, AWS Relational Data Store (RDS). All code open sourced via github.
Successfully delivered two critical, at-risk programmes by transitioning from a dysfunctional waterfal to a high-functioning, lean/agile practice using Scrum, Lean, kanban, retrospectives, rapid prototyping, user testing, etc.
Technologies: Single Sign on (Forgerock), Jira, Adobe CQ (Java), Solr, AngularJS, Apache, Jenkins, Cucumber (Ruby, Capybara, Poltergeist, PhantomJS), MySQL, CouchDB, MongoDB, Python/Flask, SOA/RESTful APIs
Managed front-end/UX delivery and coached technical and leadership teams at a Fortune 100 credit-card company to deliver a large-scare customer loyalty programme spanning 14 different partner organisations.
Technologies: Jira, Java EE, SDLC, SOA, Scrum, Agile, User Experience (UX), iOS, Android, Responsive Web
Applied agile/lean principles and engineering capability enabling a big data start-up to conceive and deliver a first-gen social media data mining and trend analysis platform for the automobile industry. Included market strategy, product ownership, engineering, and business development. AWS (EC2), MongoDB, Ruby on Rails, Jetty, D3.js, and R
Managed delivery of a real-time social media management and analytics platform to web and mobile channels. Servant leader to a team of engineers, designers, and business owners between the UK & South America. Provided individualised coaching to embed lasting agile transformation. JIRA, SOA, RESTful APIs, PHP, MySQL, Apache, Tomcat, Java EE, GNIP, Watir, jQuery, Automated Testing, iOS, Android, Windows Phone.
Managed delivery of a ground-breaking wireless web-enabled insulin pump with touch-screen UI (requiring CE Mark and EN-60601-1 compliant embedded software). Reported directly to Chief Executive Officer and liaised with in-house and vendor teams in London, Winchester, Poland, and Wales. Applied agile methods to create a robust engineering, UX, and defect management processes prior to arrival of VP of engineering. Routinely met with investors and board members. OmniGraffle, SpiraTeam, OmniPlan, C++, ANT-RF, GSM, ActionScript, WinCE, HaXe.
Additional coursework in computer science
Dual-national (US & UK). Musician, composer, abstract artist, and conversational French-speaker. Self-appointed world diplomat. Able to leap tall buildings in a single bound.
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