Peter Kappus

Available in January 2019 for interim roles in central London.
+44 (0) 203 468 4224

http://kapp.us/cv

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Profile

A versatile, innovative, programme/portfolio delivery manager and agile/OKR coach with very strong technical and data skills, a passion for creative problem-solving, and 20+ years of experience spanning financial services, media, government, and more.

A natural servant-leader, I specialise in helping organisations to align their goals and adopt lean/agile practices to reach a state of continuous improvement. I enable lasting positive change while rapidly delivering to the broader organisational context and strategy.

I combine deep technical understanding with excellent communication and leadership skills to provide robust, bespoke processes which minimise risk, navigate complex interdependent systems, and meet diverse requirements from multiple lines of business while providing transparency and predictability throughout.


Skills

  • Process improvement
  • Objectives & Key Results (OKRs)
  • Project / programme / portfolio delivery
  • Data-driven decision making
  • Lean / agile coaching & delivery
  • Kanban / Scrum
  • Lean operations
  • Agile finance
  • Stakeholder management
  • Modernising legacy platforms
  • Risk management
  • Communities of practice
  • Modelling and forecasting
  • Reporting & governance
  • Team leadership & motivation

Technical Skills

  • Linux DevOps
  • HTML/CSS/JavaScript
  • Ruby on Rails, Slim
  • Docker / Vagrant
  • Cloud Infrastructure (AWS)
  • Data-wrangling
  • Continuous integration (Jenkins)
  • Git & Github
  • BDD / Cucumber
  • Basic test automation
  • Basic Java, Maven, Tomcat
  • Rapid prototyping

Experience

Agile & OKR Coach / Delivery Manager

British Broadcasting Corporation - Proteus Team

Nov 2017 - present

While continuing to support TV & Radio teams more generally, I am now providing agile coaching and delivery management for the Proteus team, specifically. The 15+ year old legacy Proteus platform enables the commissioning and scheduling of every second of audio played on BBC Radio and manages meta-data for hundreds of millions of briefs, commissions, programmes, versions, episodes and transmissions from the past 90+ years.

  • Reduced mean time between releases from 4 months to 8 days
  • Reduced deployment time from 4 hours to 10 minutes
  • Reduced regression testing time from 2 weeks to 2 days
  • Migrated over 8,000 source code files from SVN to Github
  • Improved code quality and understanding via pairing and Pull Requests
  • Introduced test automation and continuous integration via Jenkins
  • Decomposing monolithic legacy app into RESTful API-based micro-services
  • Migrating from legacy JS frameworks to ReactJS

Tools & Techniques: Confluence, Scrum, Kanban, BDD (Serenity, Capybara, Cucumber), Jira, Java (Spring, Struts, Hibernate), Jenkins, ReactJS, Docker, AWS, Puppet

Agile / OKR Coach / Portfolio consultant

British Broadcasting Corporation

Jun 2017 - present

Coaching 400 people in 20+ teams across TV & Radio (including iPlayer) in adopting Objectives and Key Results

  • Improving visibility across multi-million pound change portfolio
  • Leading workshops and training sessions at all levels including senior leadership
  • Designing and implementing bespoke tracking & reporting tools (Ruby on Rails & Google Sheets)
  • Mentoring finance teams to join up spending and delivery
  • Advising on portfolio governance

Tools & Techniques: Confluence, OKRs, Google Docs, Jira, Ruby on Rails, Cucumber, Docker, Vagrant, AWS, Cloud Formation, Postgres

Benefits Realisation Delivery Lead

Government Digital Service (Cabinet Office, UK Government)

Nov 2016 - Apr 2017

Within the Common Technology Services programme which is rolling out common technology solutions such as shared wifi, shared print, and mobile computing with stronger commercial arrangements across government.

  • Developed a robust, flexible and simple process to roadmap and realise £1.5bn+ in cashable benefits over 10 years
  • Coached delivery teams in agile (kanban) methods to deliver benefits via rapid, continuous iteration
  • Built bespoke contract analysis, management, and forecasting tool (Ruby)
  • Dramatically streamlined internal planning/reporting process while improving transparency

Tools & Techniques: Google Sheets w/ scripting, Ruby on Rails, Google Forms, Lean/Agile cost/benefit modelling, Salesforce, etc.

Portfolio Delivery Manager

Government Digital Service (Cabinet Office, UK Government)

Jun 2015 - Nov 2016

Close engagement with finance, people, and delivery teams combined with strong technical ability added significant operational agility and data-driven, real-time decision-making around a £500m change portfolio.

  • Governance of £150m annual budget
  • Built bespoke BI platform replacing complex, inflexible vendor ERP solution
  • Saved £100k+ while improving accuracy, engagement, and user satisfaction
  • Moved from quarterly to monthly delivery/finance reporting cycles
  • Streamlined business planning making it light-weight, continuous, and real-time
  • Introduced Objectives and Key Results (OKRs) for alignment and transparency
  • Created bespoke OKR tracking tool using Ruby on Rails

Tools & Techniques: Google sheets w/ heavy scripting, Google Forms, Ruby on Rails, Hyperion, Anaplan, JavaScript, and more.

Programme Delivery Manager

Government Digital Service (Cabinet Office, HM Government)

Nov 2014 - Jun 2015

Delivered the Digital Marketplace, a revolutionary programme (comprising a submission/search/commissioning platform,legal & commercial frameworks, and customer support) transforming how the government buys digital.

  • G-Cloud sales £2.4B+ as of Aug 2017
  • Facilitated delivery ceremonies (stand-ups, planning, retrospectives, etc)
  • Managed multiple, complex stakeholder relationships
  • Coached teams in agile methodologies, scrum/kanban, business planning and reporting: resource management, road-mapping, benefits realisation, risk mitigation, stakeholder management
  • Direct management of ~£3m annual budget for a 30+ person team (product design, user research, engineering, QA, procurement, engagement, support, legal, and analytics)
  • Active participant in the Agile delivery community at GDS providing coaching, training, and mentoring across GDS

Tools & Techniques: Pivotal Tracker, Java (Grails), Python (Flask), Jenkins, SQL Alchemy, git, Postgres, AWS Elastic Beanstalk, continuous integration (CI) with Jenkins, infrastructure automation with Ansible, AWS Relational Data Store (RDS). All code open sourced via github.

Delivery Manager | Agile Transformation Coach

Pearson PLC

Jul 2013 - Nov 2014

Successfully delivered two critical, at-risk programmes by transitioning from a dysfunctional waterfal to a high-functioning, lean/agile practice using Scrum, Lean, kanban, retrospectives, rapid prototyping, user testing, etc.

  • Coached teams and stakeholders in scrum & kanban methods
  • Transitioned from legacy ITIL to modern DevOps culture
  • Introduced BDD via Capybara, Cucumber, phantomJS, Jenkins
  • Delivered complete redesign, rebuild, and platform migration of the Pearson Qualifications website (a £300M+ annual business with 60K+ pages and documents) from SharePoint to Adobe Experience Manager (CQ)
  • Lasting change to delivery methodologies
  • Delivered a real-time analytics platform using Big Data and Machine Learning to predict subscription renewal rates and remove risk

Technologies: Single Sign on (Forgerock), Jira, Adobe CQ (Java), Solr, AngularJS, Apache, Jenkins, Cucumber (Ruby, Capybara, Poltergeist, PhantomJS), MySQL, CouchDB, MongoDB, Python/Flask, SOA/RESTful APIs

Delivery Manager | Agile Coach

American Express (via ustwo)

Nov 2012 - May 2013

Managed front-end/UX delivery and coached technical and leadership teams at a Fortune 100 credit-card company to deliver a large-scare customer loyalty programme spanning 14 different partner organisations.

  • Led agile ceremonies and coached in scrum/kanban methods across multiple teams (50+ people)
  • Multi-million dollar global programme with teams in 4 countries and 6 timezones
  • Targeting 50 million households at launch
  • Managed on-shore, near-shore, and off-shore teams in London, Boston, New York, Bangalore, Munich and Phoenix
  • Facilitated agile ceremonies including sprint planning, stand-ups, show & tells, and retrospectives
  • Resulted in timely, high-quality delivery across responsive web, iOS, and Android channels

Technologies: Jira, Java EE, SDLC, SOA, Scrum, Agile, User Experience (UX), iOS, Android, Responsive Web

Product Owner | Data Scientist

Gray Metrics

Apr 2012 - Nov 2012

Applied agile/lean principles and engineering capability enabling a big data start-up to conceive and deliver a first-gen social media data mining and trend analysis platform for the automobile industry. Included market strategy, product ownership, engineering, and business development. AWS (EC2), MongoDB, Ruby on Rails, Jetty, D3.js, and R

Scrum Master | Agile Coach

JAM @ Engine People Limited

Aug 2011 - Mar 2012

Managed delivery of a real-time social media management and analytics platform to web and mobile channels. Servant leader to a team of engineers, designers, and business owners between the UK & South America. Provided individualised coaching to embed lasting agile transformation. JIRA, SOA, RESTful APIs, PHP, MySQL, Apache, Tomcat, Java EE, GNIP, Watir, jQuery, Automated Testing, iOS, Android, Windows Phone.

Delivery Manager

Credit Suisse (via ustwo)

Aug 2010 - Aug 2011

Managed front-end design and delivery of an award-winning Fixed Income (forex) Single Dealer Platform (SDP) for a global Tier 1 investment bank including support for cash, options, and algorithmic trading. Worked with multiple stake-holders across various lines of business including client services, product management, and information technology. Introduced bespoke agile design process within the bank's legacy SDLC. Employed JIRA, Confluence, OmniPlan, OmniFocus, Axure, Nirvana, Java EE, XAML, Silverlight, HTML, CSS, and Javascript.

Delivery Manager

Cellnovo (via ustwo)

Dec 2009 - Aug 2010

Managed delivery of a ground-breaking wireless web-enabled insulin pump with touch-screen UI (requiring CE Mark and EN-60601-1 compliant embedded software). Reported directly to Chief Executive Officer and liaised with in-house and vendor teams in London, Winchester, Poland, and Wales. Applied agile methods to create a robust engineering, UX, and defect management processes prior to arrival of VP of engineering. Routinely met with investors and board members. OmniGraffle, SpiraTeam, OmniPlan, C++, ANT-RF, GSM, ActionScript, WinCE, HaXe.

Owner, Managing Director (Technology)

Design Commission, Inc.

Sep 2006 - Aug 2009

My time as owner of this full-service digital design and development agency saw a 350% increase in revenue and 600% increase in headcount. I had responsibility for corporate strategy, account management, biz-dev, forecasting/budgeting, employee development/retention, project management, technical delivery, UX, IA and vendor management. Ruby on Rails, PHP, jQuery, JavaScript, HTML, WordPress, ActionScript, Flash, Agile/Scrum, BaseCamp, Rally, OmniFocus, OmniGraffle, GTD, Harvest, QuickBooks, Google Analytics, Omniture, TextMate, MySQL.

Founder / CTO

Boom Bucket Mobile

Sep 2005 - Aug 2010

Mobile content start-up. Built digital asset management platform for ingesting, cataloging, marketing, distributing, and reporting royalties on thousands of wallpapers and ringtones. Responsible for business development and marketing launching at 2006 Mobile World Congress in Barcelona. HTML, ActionScript, JavaScript, PHP, and MySQL.

Additional experience available upon request

Education

University of Colorado at Boulder, USA

Bachelor of Arts in Environmental Design (Architecture) — 3.75 GPA

Additional coursework in computer science

Rhode Island School of Design, USA

European Honors Program (EHP) Art History/Architecture studio — 4.0 GPA
Additional courses, certifications, and conferences available upon request

Miscellany

Dual-national (US & UK). Musician, composer, abstract artist, and conversational French-speaker. Self-appointed world diplomat. Able to leap tall buildings in a single bound.

Learn more at http://www.peterkappus.com


Available in January 2019 for interim roles in central London.